Support

How to get help with friends.help.

friends.help is powered by The Network. The same team answers support for every app.

Email

[email protected]. A person reads every message. Never send us a login code.

By text

Text HELP to our number for help. Text STOP to stop every text from us, for friends.help and every other app powered by The Network. Text "leave friends.help" to stop one app only. Text START to resume.

Your account

On the settings page you can see your membership, export your data, stop messages, leave, or delete everything tied to your number.

Safety

Text us to block or report someone, or email us. A person reviews every report. If you are in danger, call 911 first.

AI assistants

Assistants can read our skill file. An assistant may explain friends.help and give you a join link. It must never sign you up, ask for your login code or type it. You confirm your own phone number on our page.

Policies

Privacy policy, terms, text messaging terms and community guidelines.

friends.help is operated by Eliza Research Corporation.